Points positifs "Siège et espacements correct surtout pour quelqu'un de grandes tailles comme moi"Points négatifs "Avoir des divertissement à bord"Points positifs "Poor"Points négatifs "Poor"Points négatifs "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of food was also mediocre."Points positifs "Personnel au top."Points négatifs "Avion indécent vu le prix des places. Siège étriqué. Écran ridicule. Pas d'usb ni de prise. Repas sans saveur. Petit déjeuner a peine correct. Avion mal nettoyé et j'en passe..."Points positifs "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"Points négatifs "N/A"Points positifs "n/a"Points négatifs "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."Points positifs "Na"Points négatifs "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."Points positifs "Professionnel"Points négatifs "RAS"Points positifs "La tranquillité de la cabine premium"Points négatifs "Le confort de la cabine"Points positifs "La ponctualité"Points négatifs "L’aménagement de la cabine les écrans ne fonctionnent pas"Points négatifs "Très bien"Points négatifs "Les sièges pourraient être rénovés"Points positifs "Le chef de cabinet était très accueillant et à l’écoute"Points positifs "Le siège était parfait et le divertissement aussi"Points négatifs "Ma valise est arrivé cassée"Points négatifs "Un peu plus d'espace entre les sièges."Points négatifs "Assise des sièges premium un peu dure"Points négatifs "Le transfert entre les vols est un cauchemard, tres peu d'indication dans l'aeroport de CDG, controle de la taille des sacs, queue interminable et 20minutes de queue pour un controle de sac, on nous previent que cela est uniquement pour les passagers pour belgrad. Plus jamais CDG"Points positifs "Didn’t like the sandwich offered"Points positifs "Équipage très gentils et très des bons services à bord, Merci et à bientôt"Points négatifs "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."Points négatifs "Retard et chaleur limité supportable dans l'avion. Service niveau easy jet même si les hôtesses sont très sympathiques"Points positifs "Staff was so helpful and attentive to our service with a smile."Points positifs "No extra charge for simple refreshments."Points positifs "Quick and efficient not lying more to say or critique."Points négatifs "Coffee and a bread roll as a snack??"Points négatifs "Le site internet nous a pas expliqué que pour le Vietnam au-delà de 15 jours il fallait un visa du coup on a perdu le billet de l'allée plus on va reprendre un billet cela nous a coûté 1000 € juste pour l'aller de plus de nos voyages cela est inadmissible j'aurais pu nous avertir qu'un visa en une heure été délivrable. Je comprends pas qu'on travaille en aéroport en plus pas nous indiquer ou même le site au-delà de 15 jours voir d'autres pays quand on y va il nous faut un visa c'est inadmissible de perdre 1000 € sans compter qu'ils ont même pas fait un geste pour au moins reprendre un vol ça ne coûte plus cher que si on prenait un voilà par. Je recommande pas la compagnie Vietnam Airlines ce sont des gros voleurs des escrocs"Points positifs "Bon équipage"Points négatifs "Nourriture moyenne"Points négatifs "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."Points positifs "Great service"Points négatifs "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."Points négatifs "Retard significatif au décollage ! Files d'attente immenses à l'arrivée. Cause->Effet"Points positifs "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"Points négatifs "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."Points positifs "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"Points négatifs "Nothing to like"Points négatifs "Plane left more than 40 minutes late with no explanation or apology."Points positifs "L’equipage Et le repas"Points négatifs "Le retard, le siège à bout de course, l’ecran illisible et le son inaudible"Points positifs "Rien."Points négatifs "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."Points positifs "La disponibilité et l’amabilité du personnel à bord"Points négatifs "Le retard a l embarquement sans vraiment d explication alors que le retard ensuit au décollage a été expliqué par le commandant de bord"Points positifs "Very good male crew member. Pilot genuinely apologetic for the delay."Points négatifs "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."Points négatifs "No offer of snack with no egg in it."Points positifs "nice drink selection on board flights"Points négatifs "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"Points positifs "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"Points négatifs "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"Points positifs "Le port usb pour charger son téléphone à bord et le personnage très souriant et bien présents. Bonne gestion d une urgence médicale à l atterrissage"Points négatifs "45 minutes pour avoir les bagages à l arrivée à Berlin Txl"Points positifs "Équipage au top, serviable, souriant, vraiment super !"Points positifs "The crew and flight was faultless"Points négatifs "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."Points négatifs "Couldn't make the connection....Overall....an aweful experience!"Points positifs "Le personnel"Points négatifs "Siège peu confortable et très peu de place pour les jambes. Équipement électroniques très ancien, qualité de l'écran médiocre, tactile fonctionnant très mal"Points positifs "Standard on most parts with pleasant staff"Points négatifs "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."Points positifs "Un vol d’une heure et demi donc avion correct pour ce genre de vol, et personnel accueillant"Points négatifs "Que Air France fasse grève pourquoi pas mais prévenir à 22h pour un vol à 11h le lendemain c’est très moyen surtout quand on nous dit de reporter au 30 avril. Comme si on prenait des vacances comme on le souhaite.."Points positifs "Siège inclinable, cabine confortable. Encas généreux. Personnel de bord très aimable. Arrivée à l'avance"Ponctuel. Pas de choix de repas dans l’ positifs "Crew"Points négatifs "Change crew"Points positifs "Great food, friendly crew"Points négatifs "Late boarding wasn’t announced. Ran out of several drink items on flight"Points négatifs "More announcements about lateness of departure. Less breakable plastic glasses. Passing water out more e often. Better coffee- it was very weak. Better movie selection"Points positifs "Crew was very pleasant and efficient."Points négatifs "Informed the day before via an email from the site that the flight was delayed. Arrived at airport on time, checked in. Once at the gate we all waited to board. Boarding time came and went with no information. Everyone waited. No information was announced and no one was at the gate. After waiting for over an hour with everyone in confusion, boarding was announced. No information, no acknowledgement."Points positifs "ok"Points négatifs "very short flight"Points positifs "Air Austral ok"Points négatifs "When your company proposes flight which goes through Thailand, it should be clearly advised that there will be a visa that needs to be bought while going through the Thai immigrations, we spent around 14,000 Thai Bhats while incoming and outgoing. Very dictative country, I will never ever fly again through Thailand with Air Austral, I would prefer paying another to emirates and have a better service. The Hifly company that operated the flights from RUN to BKK and back, was a disaster, very uncomfortable and really bad service."Points positifs "Crew and service were top rate."Points négatifs "Flight delayed over an hour. There was little information passed along within the airport. Boarding/manifest at the gate was a madhouse with no order or flight class boarding. This was surpassed at Reunion by the mobs crowding to get their visas."Points positifs "Les repas sont très qualitatifs, Les films proposés sont nombreux et variés, Le confort est meilleur que d'autre compagnie pour le même prix et la même classe. Classe loisir chez air Austral. Disponibilité des hôtesses de l'aire"Points négatifs "Retard au décollage mais dû à l'installation en dernière minute d'une civière"Points positifs "Le staff est accueillant et aimable. Les avions sont bien entretenus et récents."Points négatifs "RAS"Points négatifs "To learn that the flight was over 3 hours later was a problem for different reasons - what to do in a airport during 3 hours ? - we arrived in St Denis at 1110 pm, + luggage time so nobody could come to pick us"Points positifs "Food and service are above usual airline standard."Points négatifs "Both directions transit/transfer at Reunion/St. Denis was a joke. This is more the fault of the airport than Air Austral. The security facilities are inadequate and slow, staff unfriendly ... consequently the transfer can never be made in time and departure is delayed. After all of that you get back on same aircraft !!! why not leave passengers flying onwards to Johannesburg Mauritius on the plane ... as I have experienced with many other airlines."Points positifs "Staff was nice. Worked to make sure we were seated in a way that helped us stay together. Plenty of space. Courteous staff."Points négatifs "Flight was delayed leaving Antananarivo. Flight arrived slightly late to Port Louis Mauritius. Wanted to get food at airport in Reunion as we got to Reunion at 825 pm and had left home to get to airport in Antananarivo at 230 pm, were only served a small snack on flight - it was only 1 hour long, but there was no ATM in the terminal and the only place serving food did not accept international credit cards."Points négatifs "Arrived 20 - 25 minutes late on connecting flight Air Austral from Johannesburg. But the real problem is transfer at St. Denis - worst ever encountered. There is only one security station in a cramped stuffy area ... staffed by 8 slow, useless and unfriendly people. The technology must be outdated, because although your cabin bag, laptop case etc. is scanned, before scanning every bottle no matter how small ... even 50ml or 100ml, makeup etc. is manually searched for then taken by hand and scanned in a separate device. Also any duty-free in a sealed pouch is taken, opened, then re-packed in a new IDENTICAL pouch and sealed !!!aaarrrrggggh?? Do this x 100 passengers all travelling to Port Louis from Johannesburg via Saint Denis and your Air Austral scheduled 1 hour transfer time is a joke ... with this frustrating process they need hours minimum. Coupled with Air Austral late arrival of 20 minutes departed about 80 minutes late. The joke of it is the plane from Saint Denis to Port Louis is the same plane as used for Johannesburg - Saint Denis leg ... so why disembark the 90% passengers going to Port Louis at all ... leave them on the plane and only disembark those few for Saint Denis."Points négatifs "Online check-in - boarding pass for 2nd leg Saint-Denis - Port Louis could be issued, but not for 1st leg ?? Boarding - confusing - boarding pass issued stated 1445 as boarding time when this was in fact scheduled departure time. Plane eventually departed 20 mins late."Points positifs "Air Austral is a great airline providing top quality service"Points positifs "le professionnalisme de l'équipage"Points négatifs "pas assez de place entre les sièges"Points positifs "everything"Points négatifs "too little of ethanol on board nothing"Points négatifs "Cela fait la deuxième fois que mon vol retour a été détourné vers l'aéroport de Roland Garros au nord de l'île au lieu de Pierrefonds au à Cilaos et avec un vol de 18H20 pris à Maurice, je rentre chez moi à 22H au lieu de 20H. La première fois avec 7H de retard, on devait me rembourser 50€ mais une fois à l'agence on me dit que non. Roland"Points négatifs "Disappointing"Points positifs "Les sieges et les nouveaux ecrans qui permettent de charger ses appareils electriques."Points négatifs "Aimerai avoir un marche pied pour caller ses pieds."Please informe the passenger for bordingNo organization when it came to checking in and boarding. If you have diet restrictions make sure to plan vais demander à air Caraïbes de me rembourser tous mes frais entre le 31 mai et le 3 juinQuand vous achetez un billet direct sxm Orly pour un retour le 31 mai et qu’On vous annule le vol pour le 3 juin et que ce n’est plus un direct et que vous transitez par point à pitre , j’appelle ça une arnaque totaleTout était parfait, comme d'habitude sur cette compagnie ✈️👍🏾Le menu du repasTout est okPoints positifs "Avion tout neuf est confortable"Points négatifs "Pas assez de films récent"Points positifs "Tout !!"Points négatifs "I would suggest not taking a middle seat if you are looking for comfort. Once people start to sleep you are completely stuck and no more reapect for personal space. Would definitely recommend an aisle or window seat on such a long flight"Points positifs "A350 tout neuf avec nouveaux équipements"Points négatifs "Environ 1 heure de retard... Deja beaucoup de places avec le système audio défaillant"Points positifs "The ground staff speak very little english,at first they could not find my reservation and took almost 1/2h just to retrieve bookings. Other than that great experiences."Points positifs "nice jet"Points négatifs "3hrs late"Points positifs "Excellent Staff on board, comfortable seats, very good food"Points négatifs "Staff at the orly check in desk were as unhelpfull and unfriendly as possible, luckily the airline crew helped us to accommodate my 83 y/o mother to a more adequat seat"Points positifs "A l'heure"Points négatifs "Le service bagages aà Orly a oublié de me rendre ma pièce d'identité alors que j'étais pressée de prendre le train... m'a laissé un message, mais pas de nouvelles depuis alors qu'il devait me rappeler ..."Points négatifs "The airline canceled the original flight. They then rescheduled the flight to a date and time that I could not accept. I called and notified the travel agency and was first told I'd be refunded but then received another reschedule notice. That flight was also eventually canceled. The airline rescheduled me to another flight number 3 at this point which I clearly told them, over there phone, twice, that I could not accept. I was told they would check with the airline to see if I could have a refund. I later received an email that said I would not get a refund for lack of communicating that I would not accept the rescheduled flight. Horrible horrible horrible experience. Worst travel related experience I've had with an airline and travel agency."Points positifs "Le repas"Points négatifs "Confort, Divertissement, tactile de l’écran individuel pas terrible"Points positifs "Movies and fruit juices"Points négatifs "The crew made us feel like we were too much, flight were late, sits uncomfortable and disgusting with chocolate everywhere from the last flight"Points positifs "Avion tout neuf, service impeccable, air Caraïbes !!!!!"Points positifs "Pas trop de place mais vol agreable"Points négatifs "Repas moyen. Peu de place avec personnse fortes aux sièges voisins"Points positifs "Excellent Staff, comfortable seats, very good food."Points négatifs "Delays of 2 hours at the departure from Port au Prince."Points positifs "Tried twice to purchase a checked bag before the flight. Credit card transactions are still pending but my reservation never reflected the purchase. Had to pay an extra 10€ at check-in. Probably because I used a US VISA card."Points négatifs "see above."Points positifs "Airbus A330 200, des écrans minuscules, ou centraux, un vol avec une heure de retard"Points négatifs "Un équipage parano avec par exemple 2 contrôles de ceinture a 3 minutes d'intervalle avant le décollage. Des interruptions très fréquentes pour ne rien dire."Points positifs "En fait ce n'est pas AIR CARAIBES mais FRENCH BLUE qui est en charge du vol. C'est un vol LOWCOST A priori, le coût du billet est plus interressant ??? Sur le site AIR CARAIBES ce n'est pas le cas. Ponctuel et appareil tout neuf. Wifi payante."Points négatifs "Repas à minima. Et toutes les boissons supplémentaires sont payantes. Equipage moyen. Elles sont là uniquement pour le minimum et pour vendre les boissons et snacks, et duty free. Ne passent que très rarement dans les rangées. Très long pour débarrasser les plateaux. Proposition de films à minima également. très peu de récents. Peu de place dans les sieges sous forme 3x3x3. Commandant de bord ne parle que l'anglais meme en arrivant sur le tarmac à ORLY !!!"Points positifs "The hospitality"Points négatifs "The bumpy ride"Points positifs "The crew was friendly and did an excellent job of making sure everyone had everything they needed throughout the long flight like toys for the kids, sleeping masks & socks, pillows, snacks, etc."Points négatifs "The seats were not very comfortable and the food was just ok."Il serait utile de recommander aux passagers de contrôler la validité de leur pass sanitaire AVANT la file d’attente pour le Check in Sinon, personnel très gentil et relativement compréhensifBusiness class is very poor , old seats with a iPad as tv…others companies offering better qualityPoints négatifs "That there was no mention nowhere when I was booking my flight that I was supposed to pay 115 USD for checking 1 bag. really bad practices. I won’t use this airline anymore."Points négatifs "Mon écran ne fonctionnait pas !!!"Points positifs "nothing"Points négatifs "having proper maintenance on their old airplanes . Help their costumer if for techincal issue you had to cancel a flight for more then a week from miami to paris sept 18 /2019"Points négatifs "At the time listed for boarding, there was still no information on the screen, which was anxiety-inducing. This meant that in instead of being able to leave our portion of the terminal where there was no restaurants, we stayed there to make sure we didn't miss any information about changes."Points positifs "The crew was very kind"Points positifs "The crew was helpful and I was not lost as to what was happening, they were polite in dealing with us even though we missed our flight because air Antilles."Points négatifs "The TV's were unresponsive, so the person behind me kept poking at the screen and hence at my head at various points during the flight"Points positifs "Your price"Points négatifs "Was not clear that luggage is not included Paying for luggage online was very confusing and not straight forward On board touch screens do not work well"Points négatifs "Didn’t have to pay a bag fee from Miami to Paris but had to pay 100€ each for two bags to come back?? Extortion and infuriating. Most likely will never use you guys again."Points négatifs "L'écran tactile, le hublot et le confort des sièges"Points négatifs "L'écran tactile, les sièges, le hublot"Points positifs "Personnel top!"Points négatifs "Attente un peu partout Son mauvais pour les films"Points négatifs "Revoir les écrans de l’avion"Points négatifs "Too high a price to pay for my suitcase. $130 for one trip is excessive."Points négatifs "The experience at the airport for check-in was terrible. The website would not allow advanced baggage check-in so we were forced to pay full price for an additional price of 100 euro unbelievable and then the credit card machines were not working so we were expected to go and find cash to pay."Points négatifs "Plus d'espace pour les sièges"Points négatifs "Le fait que corsair ai cree une sous categorie appele economy basic qui ne contient pas de bagages au retour!!!"Points positifs "The help from the crew was okay."Points négatifs "The fact that the flight was delayed by an hour."Points négatifs "Gros retard Écran de divertissement ne fonctionne pas bien"Points négatifs "Boarding process was awful in Montreal and with the busss to plain. Not good entertainment system or selection."Points négatifs "Décollage avec près d'une heure de retard"Points positifs "Friendly crew, decent food and beverages"Points négatifs "Very tiny seats - knees touching the seat in front of me the whole time."Points négatifs "Ça ne fonctionnait pas. 2 membres de l’équipage ont essayé sans succès"Points positifs "Nice new plane, good staff, OK food"Points négatifs "It was much too cold overnight. The music that is played live is not to everyone's liking. Better play it softer and have something without singing - it became very annoying."Points positifs "Le repas montréal/Paris"Points négatifs "Les agents de bord féminins peu souriantes. elles sont froides."Points positifs "Le personnel est très courtois et avenant."Points négatifs "Nous avons payé un supplément afin de pouvoir choisir nos sièges, mais ce choix n'a pas été respecté. Nous avons plutôt été placé aux sièges les plus près des toilettes. Grande déception. Plus jamais nous investirons un supplément si c'est pour avoir des places gratuites."Points négatifs "The flight was over two hours late, very unorganized and crowded and too cramped and uncomfortable. My entertainment unit didn't work."Points négatifs "Tout a été très apprécié, sauf le fait d'avoir payé pour des sièges en particulier et que ce ne soit pas respecté."Points positifs "Repas copieux et bon De La place pour les jambes"Points négatifs "Placés à côté des toilettes ce qui n'est vraiment pas idéal pour se relaxée en vue de supporter le décalage horaire"Points négatifs "Beaucoup de retard de plus de 2h pas satifait"Points négatifs "Manque de chois... Divertissement"Points positifs "Mon vol a été annulé, alors que tout les passagers étaient agglutinés dans l'aéroport. L'information a été donnée très tardivement et de façon contradictoire. Tout le monde a été placé dans le vol du lendemein, ce qui jette un doute sur la réalité d'une "fuite hydraulique identifiée en vol""Points positifs "Seats were fairly comfy."Points négatifs "it is a leased Airbus that is really showing its age... They handed out iPads for entertainment rather than use the antiquated "in seat" system. No overhead lights on the aircraft. Also, late departure."Points positifs "Les PNC sont aimables et prévoyants. L'embarquement s'est fait sans problèmes. Le diner est correct, mais le petit déjeuner est moyen."Points négatifs "Le gros point noir est l'écran "tactile" très peu pratique. Il faut en effet cliquer avec son ongle pour pouvoir l'utiliser ... Autre gros point noir la variété des films et de la musique est quasi inexistante. Il est même difficile de trouver quelque chose de correct à regarder/écouter."Points positifs "Le personnel est très bien. Le repas est correct sans plus."Points négatifs "Le petit dejeuner n'est pas terrible une petite brioche avec confiture accompagné d'une compote. Rien de transcendant. Le divertissement n'est pas terrible non plus, l'écran tactile réponds très mal, les écouteurs fonctionnent mal et les films proposés ne sont pas formidables."Points positifs "Le service du personnel à bord est hors pair...ainsi que les sérvices / produits qui sont déjà inclus dans le prix du billet..Très apprécié."Points négatifs "L'avion qui venait de Paris avait 50 places de moins ...donc, pas de place pour moi.,mais sans pouvoir justifier mon entêtement je suis resté devant le comptoir de service 3 heures et une heure avant le départ il y a un passager qui avait une correspondance et que la compagnie avait décidé de prioriser et il ne s'est pas présenté,,J'ai ainsi fait mon vol in extemis.."Points positifs "Food and service were good. Seats were comfortable and they had modern led panels with up to date entertainment."Points négatifs "Late boarding"Food was terribleCheckin a fermé 2h avant le vol donc j’ai raté mon vol m. Personnel exécrable. Ne remboursent were there on time we checked in early online and when we got to the airport we only had one code ticket and not the other one, the people at the desk didn’t want to print the other ticket since we didn’t have it on the phonePoints positifs "All of the ground grew was excellent, I always travel with my service dog and they handled the process very professionally."Points négatifs "Over the phone service in trying to notify the airline that I was travelling with my service dog was ridiculous. I called multiple times, but nobody could understand me due to their limited English, and refused to put in a note in my booking because were insisting on a letter from a psychiatric doctor, which is not applicable. As per the French Bee an most airline regulations - this is a requirement for ESA and not service animals, on top of the fact my disability is not psychiatric. Result was no comment put on my booking, but fortunately the staff at the airport were very helpful and understanding."Points positifs "I did not prepay for a meal, but the options available compelled me to buy. The meal was exceptional. The service was also 5-star and the seat was quite comfortable."Points négatifs "The flight was late."Points positifs "L'avion est neuf, les divertissements sont variés, l'équipage est présent, le pilotage est pro"Points négatifs "Trop de monde quand l'avion est plein, impossible de se mettre en situation de détente"

horaires vol paris saint denis de la réunion aujourd hui